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You are here: Home / Units / Introduction to All-Star Case Acceptance (2:52)

Introduction to All-Star Case Acceptance (2:52)

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All-Star Case Acceptance Syllabus

Module 1 Introduction-
Unit 1 Introduction to All-Star Case Acceptance (2:52)
Unit 2 The 5 P’s of The Patient Experience (2:48)
Unit 3 The All-Star Business Growth Formula (4:26)
Unit 4 History of Case Acceptance (6:39)
Unit 5 The Logical Choice (4:54)
Unit 6 Biggest Blunders of Case Presentation (9:46)
Unit 7 Moral Obligation (2:13)
Module 2 5 R's of Case Acceptance+
Unit 1 Rapport (5:38)
Unit 2 Review Findings (4:56)
Unit 3 Review Fees (5:53)
Unit 4 Respond to Objections (7:52)
Unit 5 Receive Payment (4:58)
Unit 6 Case Acceptance – Another Equation (14:07)
Module 3 Deeper Exploration+
Unit 1 The Vicious Circle of Communication (8:47)
Unit 2 Top Reasons for “No” (12:43)
Unit 3 Reducing Stress in Communication (8:34)
Module 4 The Team’s Role in Case Acceptance+
Unit 1 Team’s Role in Case Acceptance (7:19)
Unit 2 Team’s Role – Treatment Coordinator (8:00)
Unit 3 Team’s Role – Dental Assistant (4:13)
Unit 4 Team’s Role – Hygienist (3:27)
Module 5 Turbocharge your Case Acceptance+
Unit 1 Positive State (8:12)
Unit 2 Affirmations (4:37)
Unit 3 Mastering Phone Skills (4:43)
Unit 4 Asking Questions (2:05)
Unit 5 Price Anchoring (3:24)
Unit 6 The Power of Yes (2:05)
Unit 7 Psychology of Influence (12:15)
Unit 8 Keep it Simple (2:07)
Unit 9 Emotional Intelligence (4:11)
Unit 10 USP - Unique Strategic Position (3:13)
Unit 11 Proactive Follow-up (2:07)
Module 6 FAQ about Case Acceptance+
Unit 1 Why do I get “no?” (5:42)
Unit 2 Who should present? (7:40)
Unit 3 Testing the Waters (6:04)
Unit 4 Treatment Coordinator Commission? (3:11)
Unit 5 Visual Aids? (5:09)
Unit 6 Discount and Membership programs? (3:20)
Unit 7 Third Party Financing? (4:18)
Unit 8 Improving Collections? (1:59)
Unit 9 Fear of Rejection? (2:32)
Unit 10 Conclusion (2:10)
Unit 11 Case Acceptance Exam

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