Introduction to Quick Start (2:11)

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Module 1	Introduction	-
Unit 1	Introduction to Quick Start (2:11)
Unit 2	Who We Are (13:48)
Unit 3	How We Are Different (6:11)
Unit 4	Navigation (2:54)
Unit 5	Verbiage (1:04)
Module 2	Mindset	-
Unit 1	Reactive v. Proactive (3:39)
Unit 2	3 Steps to an All-Star Mindset (8:38)
Module 3	Phone Skills	-
Unit 1	Greeting (10:27)
Unit 2	Rapport (13:54)
Unit 3	Engage (7:38)
Unit 4	Ask for the Appointment (8:38)
Unit 5	Taking Info (7:35)
Module 4	GREAT Call Bootcamp	-
Unit 1	GREAT Call Bootcamp - Part I (10:05)
Unit 2	GREAT Call Bootcamp - Part II (14:29)
Module 5	Productive Scheduling	-
Unit 1	Productive Scheduling (8:22)
Unit 2	Preblocking the Schedule (9:20)
Unit 3	Daily Production Goal (7:46)
Unit 4	Individual Roles & Responsibilities (5:52)
Unit 5	Team Roles & Responsibilities (8:30)
Unit 6	Broken Appointment Policy (6:02)
Module 6	Terminology	-
Unit 1	Dental Terminology (9:59)
Module 7	HIPAA	-
Unit 1	HIPAA Compliance (6:16)
Module 8	Certification Exam	-
Unit 1	Quick Start Certification Exam