| Module 1 | Introduction |
|---|---|
| Unit 1 | Scheduling Advantage Introduction (0:36) |
| Module 2 | Preparing the Schedule for Production |
| Unit 1 | Preblocking (5:56) |
| Unit 2 | Preblocking (Cont.) (3:46) |
| Unit 3 | Who does what and how long? (6:06) |
| Unit 4 | Roles & Responsibilities (6:00) |
| Unit 5 | Scheduling Verbiage (3:39) |
| Module 3 | Scheduling Techniques |
| Unit 1 | Basic Techniques (4:24) |
| Unit 2 | Advanced Techniques 1 (8:02) |
| Unit 3 | Advanced Techniques 2 (6:10) |
| Unit 4 | Advanced Techniques 3 (7:56) |
| Module 4 | Determine a Daily Production Goal |
| Unit 1 | Daily Production Goal (10:05) |
| Module 5 | Working with Emergencies |
| Unit 1 | Emergencies (09:32) |
| Unit 2 | Scheduling Quiz #01 |
| Module 6 | Broken & Changed Appointments |
| Unit 1 | Introduction (4:12) |
| Unit 2 | Broken Appointment Policy (5:59) |
| Unit 3 | Handling Broken Appointments (8:38) |
| Unit 4 | Broken Appointments COSTS (1:48) |
| Unit 5 | What patients must know (5:23) |
| Unit 6 | Important Points (7:48) |
| Module 7 | Confirmations |
| Unit 1 | Confirmations (13:39) |
| Module 8 | Early and Late Patients |
| Unit 1 | Early and Late Patients (8:20) |
| Unit 2 | Scheduling Quiz #02 |
| Module 9 | Next Appointment Updates |
| Unit 1 | Next Appointment Updates (6:24) |
| Module 10 | Patient Reactivations |
| Unit 1 | Developing Program (7:17) |
| Unit 2 | Key Strategies |
| Module 11 | Patient Reevaluations |
| Unit 1 | Reevaluations (6:16) |
| Module 12 | Flexibility in the Schedule |
| Unit 1 | Flexibility in the Schedule (4:53) |
| Unit 2 | Scheduling Quiz #03 |
| Module 13 | Certification Exam |
| Unit 1 | Scheduling Advantage Certification Exam |
Scheduling Advantage is designed to provide your dental office dental scheduling theory and application to increase productivity and free up more time. Overcoming dentistry’s number one revenue killer, cancelled appointments, will be covered in great detail, alongside insider tips and secrets from a dental “scheduling guru.”
Instructor:
Larry’s 24-year career as a training specialist began with in-house training programs such as active listening, customer service, stress management, and career development, but quicky shifted so he could focus full-time on dental consulting. Larry works one-on-one with dentists in practice management, business systems, and leadership development, and presents workshops on topics including, “Winning Patient Acceptance of Fine Dentistry,” “Working with You is Tearing Us Apart,” and “The Leadership Challenge.” Larry is an accomplished speaker and published author.